Thank you for choosing the 1Win platform! We do our best to make your gaming experience smooth and secure. If you have any questions, suggestions, or technical issues — the 1Win support team is always ready to help. Here are all available contact options:
- Phone: 24/7 hotline available at
from Russia: 8 (800) 301 77-89 (toll-free)
from other countries: +7 (495) 088 88-99 - Live Chat: available 24/7 directly on the website — click the chat icon in the bottom right corner to start a conversation with an operator.
- Email Support: choose the appropriate address based on the topic of your inquiry:
- Technical issues: [email protected]
- Account security: [email protected]
- Partnership: [email protected]
- Business inquiries: [email protected]
- User Account: you can also send a request via the “Messages” section in your account on the website or mobile app.
We aim to respond to all inquiries as quickly as possible and treat every user with care. Thank you for choosing 1Win!